Trip Charges - when to apply and why

[Dean May]

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To keep it simple, I just charge an extra $6 per appointment when it is =
out of my home county, which typically means a 20 mile minimum drive. =
And the further it is away from me, the more customers I have to have =
scheduled on the same day before I'll go there.=20
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So when people ask me how much I charge I say so much for in county and =
so much for out of county. It is simple and nobody has a problem with =
it.=20
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Dean
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Dean May             cell 812.239.3359
PianoRebuilders.com   812.235.5272
Terre Haute IN  47802
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-----Original Message-----
From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]On =
Behalf Of Phil Bondi
Sent: Saturday, February 14, 2004 7:08 AM
To: Pianotech
Subject: Trip Charges - when to apply and why
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Hello to all.

I am going to open a dialogue regarding trip charges. I have personally =
been avoiding this charge since day one, and I am starting to think that =
this type of charge needs to be applied in some cases. If you read on, =
I'm hoping you can offer some insight.

-I got my break in this business doing dealership work..floor tunings =
and warranty tunings. The dealership doesn't care where they sell to, so =
there are times when I go a long ways to do a warranty tuning(my price =
to the dealership recently went up for this work, regardless of locale)

-The growth in this part of the country is starting to migrate north of =
me - approximently 30 miles from my home and beyond.

-I know what you're thinking: Establish a 'territory' when trip charges =
don't apply, and go from there.

-For those that charge trip charges, is there a set fee or does it =
change in regards to the mileage from the home?

-Let's say I have 2 appts. in Tripcharge City. The 2nd appointment is 10 =
minutes away from the first appt. Do you apply a trip charge for the 2nd =
appt.? - and is it the same as the charge to the first appt.?

-Would you start to apply a trip charge to those in Tripcharge City that =
have been customers for awhile?

-I tend to wrestle with this kind of stuff and perhaps dwell too much on =
it - but I do want to be fair to my clients and especially to myself.

I look forward to your comments.



Phil Bondi (FL)

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