A-440, ethics AND the bod

[Farrell]

My SOP for "normal" in-home-type tunings (not concert-level stuff) is one
pass with touchup is a tuning. If you need two full passes because the piano
was two or more cents flat, then it is a pitch raise which gets charged for.
The 2 to 5 or 6 cent range flat is a grey area. I will always suggest that a
pitch raise is the best way to go. But if the customer has expressed concern
about fees and/or seems oblivious to whether the piano is in tune or WAY
out, I will sometimes basically do a "careful pitch raise with good unisons"
and charge my standard tuning fee. I do make it clear that approach is
"cutting some corners" and that the tuning will be slightly compromised. The
trouble with that, of course, is that inevitably the piano teacher, or uncle
Fred the professional pianist, will come to the home the next week and
comment that a few keys are not quite right....... and the piano owner will
forget all about saving a pitch-raise fee......   :-(

Terry Farrell

----- Original Message ----- 
From: "Bob Hull" <hullfam5@yahoo.com>
To: "Pianotech" <pianotech@ptg.org>
Sent: Tuesday, November 16, 2004 11:55 PM
Subject: Re: A-440, ethics AND the bod


> Question for clarification:
> Doesn't anything more than 2 cents off require two
> passes anyway?  But you wouldn't call a 3 or 4 cent
> change a pitch raise would you?  So, how many cents
> off does something have to be before you call it a
> pitch raise or pitch correction?  Normally, I don't
> charge extra unless it is at least about 8, 10 or more
> cents off of 440.  The crazy thing about this is that
> either way I'm still going through all of the pins
> twice. The only difference is that on a pitch raise
> I'll have a few pins to touch up after the second pass
> and I charge extra.  But, I'm doing the same amount of
> work.    Is this different than your SOP?
>
> Bob Hull
>
> >
> >          YES! Repetative motion injury is something
> > you may have to deal with
> > after tuning for years. Who is going to pay for
> > that?  If you are taking
> > precautions to prevent repetative motion injury ie;
> > by drinking ionized water,
> > taking supplimnets and getting a professional arm
> > message every month or so, then
> > you need to charge for a pitch raise!
> >
> >           If you are not taking precautions such as
> > message or vitamins, then
> > you are going to have to fork up the doctor's fees
> > later.
> >
> >          EITHER WAY, it costs you. Charge extra for
> > the pitch raise passes.
> >
> > Julia
> > Reading, PA
> >
>
>
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