reminders

[Michael Gamble]

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I never have sent out postal reminders. Never. I just use the phone. =
Neither have I advertised since about 1976 - it's all "word of mouth" =
and recommendation. I'm not trying to blow my own horn here - it's just =
the way it is.
Regards
Michael G.(UK)
  ----- Original Message -----=20
  From: Matthew Todd=20
  To: Pianotech=20
  Sent: Thursday, May 05, 2005 5:09 PM
  Subject: RE: reminders


  What is good period of time to let them respond?  Let's say their six =
month tuning is due June 15th.  Do you send the postcard a whole month =
before, the beginning of June?  Then how long do you wait to hear from =
them before you call them?

  Matthew

  David Love <davidlovepianos@comcast.net> wrote:
    First send a postcard reminder and then call only those who don't at
    first respond. Or, as I'm trying to do, start collecting email
    addresses so that reminders can go via email.

    David Love
    davidlovepianos@comcast.net=20



    ----- Original message ----------------------------------------
    From: Don=20
    To: Pianotech=20
    Received: Wed, 04 May 2005 16:32:48
    Subject: Re: reminders


    >Hi Michael,

    >Why not start "rating" the owners and their instruments, then only
    contact
    >those with superior qualities. You will work less hard and enjoy =
life
    more.

    >At 09:33 PM 5/4/2005 +0100, you wrote:
    >>Hello Phil and List
    >>I have a card system which, when I've tuned/serviced a piano, goes
    into the=20
    >>system under 6months/12 months hence. Every month I e! xtract all =
the
    cards=20
    >>for that month and systematically phone all those clients, making=20
    >>appointments within local areas (to cut down travel). Anyone =
phoning
    me for=20
    >>an appointment gets first crack at the whip and becomes a catalyst =
for

    >>appointments to be made in their area. Any "particular" clients -
    those with=20
    >>a high musical criteria - are phoned accordingly and other clients =
in
    their=20
    >>local area are contacted. In this manner I have successfully built =
up
    a very=20
    >>busy practice over the last thirty years or so which has found me =
hard
    at it=20
    >>tuning eight-or-more pianos a day. That was up to about a year =
ago.=20
    >>Currently I have about 600 clients due to be contacted. So I have =
a
    problem.=20
    >>There just isn't enough time to service all those clients. Now at =
the
    turn=20
    >>of the month from April to May I have to add another batch to the
    waiting=20
    >>list. I think there's only one way out of this predicament.... =
retire=20
    >>gracefully and let them phone me instead, at the same time telling
    them "I=20
    >>only work mornings and never at week-ends except for concert work"
    Then I=20
    >>tell them my fee - not forgetting to add - "change of pitch and
    repairs are=20
    >>extra and charged on a pro-rata basis plus parts". If they buy =
that...
    well,=20
    >>another trip to the bank at the week-end. :-) Oh... and yes! Don't
    forget=20
    >>the power of the mobile phone. Not only can you use it as an
    alternative=20
    >>front door bell (most people at home do answer the phone if not =
the
    front=20
    >>door) but it also keeps you "in touch" with base.
    >>Regards from a dark Sussex Downland Village
    >>Michael G.(UK)
    >>----- Original Message -----=20
    >>From: "Phil Bondi"=20
    >>To: "Pianotech"=20
    >>Sent: Wednesday, May 04, 2005 7:30 PM
    >>Subject: Re: reminders
    >>
    >>
    >>> Ric, I've gone from phone call reminders(rip) to postcard=20
    >>> reminders(better) to email reminders(best).
    >>>
    >>> Next I'm going to telepathically tell people when I'll be =
ringing
    their=20
    >>> doorbell.
    >>>
    >>> Seriously, whatever works for me won't work for the next =
guy..like
    Dave=20
    >>> Stahl..booking 6 months in advance is something I wouldn't =
do..why?=20
    >>> because it would make me sit by the phone and call and remind =
people
    that=20
    >>> they have an appointment on such and such a date. That may work =
for
    the=20
    >>> medical profession, but until piano service gets into the same
    league as=20
    >>> medical appointments, I'll stick with postcards and email.
    >>>
    >>> -Phil Bondi(Fl)
    >>>
    >>>=20
    >>
    >>
    >>_______________________________________________
    >>pianotech list info: https://www.moypiano.com/resources/#archives
    >>
    >>
    >>--=20
    >>No virus found in this incoming message.
    >>Checked by AVG Anti-Virus.
    >>Version: 7.0.308 / Virus Database: 266.11.3 - Release Date: =
5/3/2005
    >>
    >>

    >Regards,
    >Don Rose, B.Mus., A.M.U.S., A.MUS., R.P.T.
    >Non calor sed umor est qui nobis incommodat

    >mailto:pianotuna@yahoo.com http://us.geocities.com/drpt1948/

    >3004 Grant Rd. REGINA, SK, S4S 5G7
    >306-352-3620 or 1-888-29t-uner

    >_______________________________________________
    >pianotech list info: https://www.moypiano.com/resources/#archives

    _______________________________________________
    pianotech list info: https://www.moypiano.com/resources/#archives


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