OT Axim 5

[Ron Lindquist]

Why not  go to Dell and take up their time ?



At 02:05 PM 5/28/2005 -0400, you wrote:
>Hello Colleague,
>In September 2003 I purchased the Axim 5 hand held computer from Dell 
>Canada.  In October 2003 the following message dropped down: "Backup 
>battery very low.  To prevent possible data loss, replace or recharge your 
>battery according to the owner's manual."
>I contacted Dell and they replaced the original backup battery.  In the 
>meantime I purchased a backup battery from a friend who is a whole seller 
>of batteries.  He measured the "defective" battery and claim that the 
>battery is still good.
>Since than I bought 4 separate backup batteries from my friend because for 
>no reason at all I have been receiving warning messages about low battery 
>charge.
>Before I pursue this problem any further I decided to experiment.  Using 
>two batteries which were "defective" I replace one with the other when I 
>received the warning.  Interestingly enough when I replaced the old 
>battery with the "new" defective battery all looked well.  Backup battery 
>showed 100%.  The next time I checked the battery in the system it showed 
>70% charge only. (I haven't used the computer at all)  At other times when 
>I replaced the battery with a "new" old battery it showed 100% and then 
>within 2 seconds the bar got empty and showed 0%.  This happened several 
>times.  Sometimes I was able to use the computer with the "defective" 
>reading at other times the dropped down window kept warning me.
>Interestingly enough I have 5 backup batteries (CR 2032 Lithium) which 
>read being fully charged when I measure the charge with a meter outside of 
>the computer, but from the computer I am getting warning messages of low 
>battery charge.
>What makes me suspicious is that it happens irregularly.  In another word 
>this problem occurs intermittently.
>When the main battery charge shows 70% I always recharge it.  I do not 
>drain the batteries.  Also I am semi retired meaning that I do not tune 
>and use the computer every day.  It happened in the past that the computer 
>was sitting in the cradle for days and when I checked the charge level it 
>showed less than the previous time.
>The computer is used only for tuning pianos using Tune-Lab.  There are no 
>other files such as calendar, customer files, etc.
>My questions are:
>What am I doing wrong?
>Anybody had this experience?
>What was the solution?
>Any feed back would be appreciated.
>George Takats