soundboard buzz

[J. Brandon Robertson]

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Actually it is just River.  Never heard of it either.  I tried to find
information about them and this is all I could come up with:
http://www.riverpiano.com/.  "More info will be available soon."  Same
snazzy logo on the fallboard.  The piano was made in China.  I guess =
they're
a new company.

=20

I want to thank everyone who made suggestions.  I went back to the =
client's
house and tried tightening screws per the suggestions of some of you.  =
Took
the action out, nothing was loose, felt around for anything on the
soundboard, looked underneath again.  I think Dean May's suggestion to
reglue parts to the soundboard is probably what needs to be done.  But =
since
they just bought the piano I didn't think they should have to arrange to
have that done.

=20

Incidentally, the client told me they had originally ordered an Everett =
and
received this piano by mistake.  I suggested they contact their dealer, =
who
had already offered to exchange the piano they got for the one they =
ordered.
They don't want to exchange the piano, but the dealer is sending someone =
out
to look at it and/or repair it.

=20

It looks like I won't be doing the repair, but I think it was good to =
have
gone back and tried to fix the buzz anyway.  They assured me that they =
would
let me know what repairs were done.  They also said they would be =
calling me
in three months to tune it again, and that's always good news.

=20

Thanks again to everyone for your help.  I'll let you know what the =
repair
was when I hear about it.

=20

Take care,

Brandon Robertson

  _____ =20

From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On =
Behalf
Of Avery Todd
Sent: Friday, September 02, 2005 5:53 PM
To: Pianotech
Subject: Re: soundboard buzz

=20

Brandon,=20

Since no one else has mentioned this (unbelievably), I "assume" you mean
Pearl River!?=20
As far as I know, there isn't a piano brand named River!=20

If I'm correct, I would suggest that you contact Mark Wisner. He's great =
to
work with
and will do everything he can to help you solve the problem. The e-mail =
is:=20

Mark Wisner <mwissner@earthlink.net>

Let us know what happens.=20

Avery Todd

At 02:03 PM 9/2/05, you wrote:



The brand is River.  It=12s under warranty, and I=12m wondering whether =
he
should just send it back and get another one.
=20
I felt bad having to tell the client that his brand new piano is =
buzzing,
and I wish there was something I could do to fix it.  Would some sort of
really thin shims work?  How about just trying to get some glue above =
the
ribs in that area?  Any advice you can give me would be appreciated.
=20
Take care,
Brandon Robertson


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