soundboard buzz

Avery Todd avery1@houston.rr.com
Fri, 02 Sep 2005 17:52:39 -0500


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Brandon,

Since no one else has mentioned this (unbelievably), I "assume" you 
mean Pearl River!?
As far as I know, there isn't a piano brand named River!

If I'm correct, I would suggest that you contact Mark Wisner. He's 
great to work with
and will do everything he can to help you solve the problem. The e-mail is:

Mark Wisner <mwissner@earthlink.net>

Let us know what happens.

Avery Todd

At 02:03 PM 9/2/05, you wrote:
>The brand is River.  It's under warranty, and I'm wondering whether 
>he should just send it back and get another one.
>
>I felt bad having to tell the client that his brand new piano is 
>buzzing, and I wish there was something I could do to fix it.  Would 
>some sort of really thin shims work?  How about just trying to get 
>some glue above the ribs in that area?  Any advice you can give me 
>would be appreciated.
>
>Take care,
>Brandon Robertson

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