Service Refusal

Farrell mfarrel2 at tampabay.rr.com
Tue Jul 11 16:38:47 MDT 2006


I had a first today. I went to an appointment and refused to tune a piano.

1908 Cable upright. The piano had the tubbiest/deadest bass strings I have ever heard, bass bridge was cracked and forward pins were migrating, dampers missing, half the hammers were bobbling, extremely rusty strings (home was subject to Hurricane Charlie damage), loose tuning pins, etc., etc. (need I say more?).

I've never had to do it, but I refused to tune her piano. I've certainly seen similar and worse pianos, but the owner's have understood that the piano was toast (even when it was a family heirloom). This lady wanted the damn thing tuned. Amazing.

I told her: "Sorry, call somebody else."   :-(

What a bummer appointment. I don't have very many of those...... :-)

Terry Farrell
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