near impossible tuning

[Barbara Richmond]

About selling voicing:

Well...actually....<mostly> my customers who are professional musician types are the ones who have might have specific voicing requests.  The rest of the folks get educated by <me>---"Do you find it difficult to play "p" (soft) on your piano?"; "Have you noticed some notes are louder than the others?"; "Have you noticed....."  etc., etc., etc.   I don't limit voicing to any model or make.  In my spiel I always mention that any piano can sound like those old uprights that sound like tin....that is, if you let them get that way.  

Barbara Richmond
  ----- Original Message ----- 
  From: Dean May 
  To: Pianotech 
  Sent: Sunday, March 05, 2006 6:10 PM
  Subject: RE: near impossible tuning


  -----Original Message-----
  From: Barbara Richmond [mailto:piano57 at insightbb.com] 
  Sent: Sunday, March 05, 2006 11:43 AM
  To: deanmay at pianorebuilders.com; Pianotech List
  Subject: Re: near impossible tuning





  10 year old pianos that have never been voiced?   Eeeew.  This is your chance to be a really big hero (that is, if the owners are wanting a change).





  Barbara Richmond



  Well, there is part of the problem. The owners seem perfectly happy with their pianos. And being an engineer with quantitative proclivities it is difficult for me to sell a job to a customer where I cannot guarantee what the results will be nor that they will like them. 



  I appreciate the responses. I've done the pre-voicing work Roger speaks of, no problem there. Still does not improve what I consider poor sustain. I want to believe that better quality hammers will help. I just don't want to experiment with hundreds of dollars worth of time and material when the customer isn't complaining. 



  Dean



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