Steve Blasyak <atuneforyou at earthlink.net> wrote: After two or three try's the string actually climbed up over the bent hitch pin. At that point I finally noticed....oh man what do I do now. I can't imagine how it must have felt on a relatively new Steinway. Steve I don't feel like it's my doing whatsoever. I've put hundreds of new strings on pianos and this has never happened before. I did nothing different than I have ever done in the past. This is a defect in the piano, and Steinway should fix it. I do feel sorry for the owner; I hope the repair procedure doesn't take too long; I can hope he doesn't blame me for it; all I can do at this point, is try to expedite a solution through Steinway and the local dealer. And as for your old clunker, I can't see that the bent hitch pin was your fault, either. Tom Sivak Chicago -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20061022/731523d3/attachment.html
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