argh!!

[Bruce Gibson Piano Technician]

Hi Rick.

Did you check the blow distance? Had the same problem with a Kawai upright...adjusted the blow to the factory spec... and it cleaned-up the double hitting nicely.

Cheers,

Bruce
  ----- Original Message ----- 
  From: richard.ucci at att.net 
  To: pianotech at ptg.org 
  Sent: Thursday, January 25, 2007 4:52 PM
  Subject: argh!!


  Hi folks,
  Tuned a yamaha m-450 (new) a month ago, woman calls back two weeks later and says the piano sounds "twangy".
  I get there today and she says it's really the way it's playing that is the problem.
  Says hammers are striking twice, and I ask her to play something for me.
  She is playing sooo softly she is barely pressing the keys down, while using the sustain pedal as well.
  I explain what is meant to go on in the action, jack and escapement etc., "well... my old piano never did that".
  Piano is right on by Yamaha specs, and plays well (when played normally).
  I set the letoff at about 3-5mm from the strings and it improved the situation.
  Oh, she also wanted to know why the tenor dampers weren't in a straight line like all the others.(I wanted to scream).

  What would you guys do besides what I did to correct the problem?
  Rick Ucci/Ucci Piano 
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