Can I do some repair ?

Fenton Murray fmurray at cruzio.com
Fri Aug 1 16:14:37 MDT 2008


A few times, Joel. And each time I was right about the client and they rose to the occasion. They were machinenists, engineers, retired and were able to do all types of piano work with only a manual and some overseeing. In the end I had a relationship with someone that could help me when I was out of my league in some kind of fabrication or engineering. If someone has skills that can be of value to you, why not trade?
Fenton
  ----- Original Message ----- 
  From: joel a. jones 
  To: Pianotech List 
  Sent: Friday, August 01, 2008 8:49 AM
  Subject: Can I do some repair ?


  List, 

  Situation: Recently retired professional. Has plenty of time, and claims to be an amateur wood worker. Sold their house and are moving. Time to fix the piano or..... I give him an estimate for 
  the repair. As we talked he asked if there were things he could do as this was of interest to him. 

  Can I do some repair and save some money??????? 

  Glimpsing his copy of Reblitz I answered I charge XXX an hour if you help. He said GREAT ! Many hours later and twice the amount I quoted he was still saying GREAT ! 

  1. He found that the regulation, cleaning was time consuming and very refined. 

  2. He found a new respect for what was involved in the repair of his piano, and the skill
  I have developed over the years in my profession. 

  3. It is now HIS piano and he is proud of his accomplishment. He has a big investment in that 
  piano, and the education was worth the price to him.

  I took a great leap of faith with this customer, and I'm glad I followed my intuiation. 
  Anybody have this type of experience? 


  Joel Jones, RPT
  Madison, WI 
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