Rates, etc

[Fenton Murray]

Mathew, 
This is my how I charge for service calls, be it tuning, consultation or repair or a combination there of. A .5 hour charge for the service call, plus my time. So if I am at the house for 6 minutes, that would be .5 plus .1 equals .6 hour charge. It works for me.
Fenton
  ----- Original Message ----- 
  From: Matthew Todd 
  To: pianotech at ptg.org 
  Sent: Monday, August 11, 2008 6:25 PM
  Subject: Rates, etc


  Hello friends,

  I will be going to a new client in a few weeks.  They have an upright they will be selling, but a couple of the keys do not work.  So I will be going to repair them so she can sell it.

  When I go on a service call, I don't charge any less than my tuning fee.  My question is, what if the only problem with this pianos keys not working is a binding keyslip?  Would it be ethical to still charge my standard service call charge, whether I am there 5 minutes or one hour?


  Thanks,
  Matthew
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