Standing Room Only

[Willem Blees]

Speaking of another universe, how many of you have approached a piano full of pictures, nick-knacks, and what not on top of?the piano, and the customers asks: "Do these need to come off?" What are these people thinking? I had one with a fish tank on top. One of the professors at UA had his entire audio system on the top of the piano, including a large selection of records. You'd think he would know better. 

Arrrgggghhhh..


Willem (Wim) Blees, RPT
Piano Tuner/Technician
Honolulu, HI
Author of 
The Business of Piano Tuning
available from Potter Press
www.pianotuning.com


-----Original Message-----
From: David Boyce <David at piano.plus.com>
To: Pianotech List <pianotech at ptg.org>
Sent: Fri, 8 Feb 2008 11:31 am
Subject: Standing Room Only


Went today to a new client. Recently moved house, wanted piano tuned. Nice 1930s Danemann upright.?
?
There was no piano stool, so I asked for a kitchen chair or stool to sit on. They had none! The seat inserts were all away to be re-upholstered and all they had was chair frames with no seats. The woman was going to lay a framed (with glass) print across one of the chair frames for me to sit on. The neighbours were out, so she couldn't borrow a chair.?
?
I ended up tuning the piano standing up, but it wasn't comfortable for me. I'm 6'1" (182.5 cm, bearing in mind recent metric discussions!)?
?
Maybe its a good idea to carry a little folding picnic stool in the car in future! How prepared does one have to be? Last week I bought a small but powerful vacuum cleaner half-price in the supermarket for piano work, having recently wasted about half an hour trying to get a customer's vacuum cleaner to work with the nozzle attachment , when I was cleaning out the keybed along with some other work. I congratulated myself on remembering to take it today just in case needed for new customer. A chair would've been better.?
?
Do you ever get the feeling with a customer that they live in a universe slightly out of phase with yours? Today's was one of those. I dunno, just somehow "we're not communicatin' here".?
?
David. ?


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