Broken Keys

[Matthew Todd]

I will be facing my first broken keys situation this coming week.

I have a client who has two broken keys needing repaired.  What is the appropriate process to assess this situation (i.e., can it be done in the home at the appointment, what do I need to bring in my repair kit)?  And, if the keys are irrepairable, what is the proper way to address that situation.

Thank you!
Matthew
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