Richard If you can't seem to please him, perhaps he is not telling you what he wants, or you're not understanding what he wants.?If you like the guy and don't want to loose him to another tuner, why don't you ask another piano tuner in your area who you respect, and has good voicing abilities, to accompany you to your next appointment. Make sure your customer understands he has to pay the service call for both of you. Willem (Wim) Blees, RPT Piano Tuner/Technician Mililani, Oahu, HI 808-349-2943 Author of: The Business of Piano Tuning available from Potter Press www.pianotuning.com -----Original Message----- From: Richard <richard.ucci at att.net> To: pianotech at ptg.org <pianotech at ptg.org> Sent: Wed, Jul 1, 2009 2:38 am Subject: [pianotech] New hammers List,? I have a client with a Weinbach 6'4". He does extensive research online, and seems very easily influenced by what he reads.? He is a very good player and knows what he wants as in voicing, but it has been very difficult to please him.? So far I have lightly reshaped hammers, steamed, and needled to soften the tone.? I think these are Abel hammers.? He now thinks he wants new hammers, but I am concerned that there may be no end to his issues.? I could use some advice .? Thanks? RU/UP? Sent from my iPhone? -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20090701/f0377836/attachment.htm>
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