First of all stop picking on the guy for driving that far for a tuning, been there done that! I still travel close to 30,000 miles a year covering the southwest corner of Wisconsin, although I've learned to "group" my tunings and cut back on the distance some. I have many customers I've never met and wouldn't know if I tripped over them, they just leave a door or garage open for me to get in, some of them never lock their doors. If I had driven that far for one tuning and gone to all the trouble of confirming that Joe did, arrived and found I couldn't rouse anyone, I believe I would have ascertained I had the right place, called the home number and listened for the phone to ring then entered through the door that was open near the piano and tuned it. I would have, as someone else suggested, engaged them when they arrived and asked why they had left no note on the door or hadn't called me to let me know they wouldn't be there, explaining that if I hadn't been absolutely sure I was at the right place and hadn't invested as much of my valuable time and fuel, etc. I would have left a bill for my lost time and left the piano undone and not taken the chance of entering their unoccupied home, My life and liberty are worth far more than that! Mike -- I intend to live forever. So far, so good. Steven Wright Michael Magness Magness Piano Service 608-786-4404 www.IFixPianos.com <http://www.ifixpianos.com/> email mike at ifixpianos.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20090715/c2c04383/attachment.htm>
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