[pianotech] Database for Piano Business

David Ilvedson ilvey at sbcglobal.net
Wed Mar 4 16:34:33 PST 2009


Paul,

Are you saying you can't sync your Palm Treo with T&C?   I sync with my Palm Tungsten everyday using their old Chaos sync.   I didn't go for the new Companion software yet...

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: pmc033 at earthlink.net
To: pianotech at ptg.org
Received: 3/4/2009 3:46:23 PM
Subject: Re: [pianotech] Database for Piano Business


>Hi, Jim:
>	Thanks.  I enjoy your posts.  
>	I guess I'll just keep reading these posts to see what works for others. 
>For now, I just use Palm and  Quickbooks while I explore Outlook for an
>alternative.  If I had a PPc, or Windows Mobile phone, I could use it
>directly with Outlook, which I can't do because I have a Treo with the Palm
>OS.  I like having my scheduling capability with me in my phone. 
>Alternatively, I've been thinking about a netbook to keep my calendar
>handy.  
>	Interesting stuff.  
>	Paul McCloud	
>	San Diego
>	


>> [Original Message]
>> From: Jim Moy <jim at moypiano.com>
>> To: <pianotech at ptg.org>
>> Date: 03/04/2009 1:08:44 PM
>> Subject: Re: [pianotech] Database for Piano Business
>>
>> Hi Paul, sorry to pick on your post -- nothing personal.  In software
>> development there are a lot of parallels with the piano tech world if
>> you consider its creation and maintenance a service, and less a
>> packaged product that is "done."  Many of the same problems exist
>> staying in business, keeping your customers happy, keeping up with
>> technology, etc.
>>
>> Duaine Hechler occasionally reminds us, one way to ensure the "torch"
>> for any given piece of software has the potential to be carried on
>> once the original author has retired, grown tired of it, or has simply
>> moved on, is to use programs where the source code is available so the
>> needed work can be hired.  But then what incentive is there for the
>> initial outlay of time and effort to create it?
>>
>> I generally like and have been using Time & Chaos, but I've been
>> fiddling with some web-based software that suits my own preferences
>> better.
>>
>> Jim
>>
>> On Wed, Mar 4, 2009 at 10:22 AM, pmc033 at earthlink.net
>> <pmc033 at earthlink.net> wrote:
>> > Ok,ok.  I get the picture.  Yeah, I'm cheap, but I've seen too many
>> > technician programs end up unsupported after some time, so I'm wary of
>> > going there.  That's all.  I've found that if I go out of the
>mainstream I
>> > end up regretting it for some reason or other.  I admire Dean Reyburn
>for
>> > his Cybertuner software, and his tenacity for keeping it updated and
>> > working in different platforms.  It must be more than a full time job
>doing
>> > that.  It may be that the popularity of the program allows him to spend
>> > that amount of time on it.  If you wrote a program that only a handful
>of
>> > folks use, it would be harder to justify the time to rewrite it every
>time
>> > there's a new operating system or platform that it needs to run on.  I
>have
>> > a feeling that this factor is at work here.  And, as I mentioned, the
>M$oft
>> > co. has so many people working for them that they can afford to support
>it
>> > for as long as they have to.  But I guess that  condemns me to struggle
>> > with programs that don't do everything I need them to do, and aren't as
>> > integrated as PTBiz or other specialized programs.
>> >        Paul (damn cheap) McCloud
>> >        inSandyEggo
>> >
>> >
>> >> [Original Message]
>> >> From: Jim Moy <jim at moypiano.com>
>> >> To: <pianotech at ptg.org>
>> >> Date: 03/04/2009 8:47:11 AM
>> >> Subject: Re: [pianotech] Database for Piano Business
>> >>
>> >> So, here I am, as a piano playing software engineer, looking for the
>> >> Holy Grail of piano service.  I know what I want, so somebody tunes my
>> >> piano the way I like, and now the unisons are going out.  I can't find
>> >> him any more because he couldn't make a living as a tooner.  One
>> >> talented technician certainly can't spend the days of work keeping
>> >> just my piano in pristine shape all the time and be able to support
>> >> himself, and the local concert hall can have their grands tuned before
>> >> every performance, and try out every tech in town because they get the
>> >> bucks from the local philanthopists.  WHY can't I get my piano
>> >> sounding like a concert grand?  Am I missing something?  Oh, yeah.
>> >> I'm CHEAP and not willing to pay the rates the local RPTs are
>> >> charging, I'm no going there anytime soon.
>> >>
>> >> :-) :-) :-)
>> >>
>> >> Jim
>> >>
>> >> On Wed, Mar 4, 2009 at 12:07 AM, pmc033 at earthlink.net
>> >> <pmc033 at earthlink.net> wrote:
>> >> >...
>> >> > So, here we are, as technicians, looking for the Holy Grail of
>> > technician
>> >> > software.  We know what we want, so somebody writes a program that we
>> > like,
>> >> > and later it fades into the sunset.  One software developer can't
>> > possibly
>> >> > write a bulletproof program and spend the rest of his life supporting
>> > it,
>> >> > rewriting it when necessary, and all that, whereas the big guyz can
>hire
>> >> > dozens of whiz-kids to write a more powerful program to be all
>things to
>> >> > all people.  Somehow, it doesn't seem hopeful we're going to find the
>> > "best
>> >> > way".  PLEASE tell me I'm wrong!
>> >> > In the meantime, I'm all ears to anyone who can make this happen
>with an
>> >> > off the shelf program that is well supported for the long haul.
>(Please
>> >> > note: I'm not dissing PTBiz or any other specialty software out
>there.
>> >> > It's just that there's a history of disappointments from them).
>> >> >
>> >> > There is actually a kind of "universal" system, called vcard, which
>> > Outlook
>> >> > uses, as well as Palm.  My online calendar sends vcard (contact) and
>> > vcal
>> >> > (calendar) files to me by email when someone signs up for an
>> > appointment.
>> >> > These are used to transfer the info into my Palm Treo and desktop
>> > computer
>> >> > Palm software.  Even so, vcard files need occasional updating, so it
>> >> > doesn't help solve the problem (see above).
>> >> >
>> >> > Am I missing something?  Oh, yeah.  I'm CHEAP!  I'm not willing to
>> > spend a
>> >> > fortune getting what I want/need.  I know there are very good
>programs
>> > out
>> >> > there that are in the thousand dollar range.  I'm not going there
>> > anytime
>> >> > soon.
>> >> >
>> >> > Paul McCloud
>> >> > San Diego
>>




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