[pianotech] Avoiding Clients

[Dave Davis]

Ry,

Really? She talks more than you do?

Anon



-----Original Message-----
From: Ryan Sowers <tunerryan at gmail.com>

Date: Wed, 30 Sep 2009 16:54:05 
To: <pianotech at ptg.org>
Subject: [pianotech] Avoiding Clients


Dear list,

I have a client that I just dread and have basically decided that I am not
willing to service her piano anymore. The animal smell is just awful, the
person is hard of hearing and talks way too much (she goes on and on and on
and won't let you get a word in edgewise) and is too loud, and is rude to
her husband, etc. etc.

How do others deal with wanting to "fire" a customer graciously?

-- 
Ryan Sowers, RPT
Puget Sound Chapter
Olympia, WA
www.pianova.net

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