[pianotech] business

[Matthew Todd]

David,
 
I was responding to Wims post and Terry's reply about charging more for tuning a cheap spinet.
 
Obviously we can't quote a price over the phone about a dysfunctional key, since there could be over 35 reasons why it doesn't play.
 
What I was responding to was the fact that Wim asked if he could charge more for tuning a cheap spinet.  Well, customers really expect a price for a tuning over the phone, and how could we do that if we charged based on the condition of a piano we haven't seen yet?


TODD PIANO WORKS 
Matthew Todd, Piano Technician 
(979) 248-9578
http://www.toddpianoworks.com

--- On Fri, 7/2/10, David Love <davidlovepianos at comcast.net> wrote:


From: David Love <davidlovepianos at comcast.net>
Subject: Re: [pianotech] business
To: pianotech at ptg.org
Date: Friday, July 2, 2010, 4:57 AM








You just give them your basic fee info and let them know that the final cost can vary depending on what the problems are.  It’s like calling a auto repair and asking how much to fix my car.  It depends on what’s wrong with it.  If they want to insist on holding you to a specific price before you’ve seen the piano, pass.  
 
David Love
www.davidlovepianos.com
 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Matthew Todd
Sent: Thursday, July 01, 2010 9:35 PM
To: pianotech at ptg.org
Subject: Re: [pianotech] business
 




And how do we charge as we "see fit" if we haven't seen the piano yet, and most customers would like a price over the phone before you have a chance to "see fit"?

TODD PIANO WORKS 
Matthew Todd, Piano Technician 
(979) 248-9578

http://www.toddpianoworks.com


--- On Fri, 7/2/10, Terry Farrell <mfarrel2 at tampabay.rr.com> wrote:

From: Terry Farrell <mfarrel2 at tampabay.rr.com>
Subject: Re: [pianotech] business
To: pianotech at ptg.org
Date: Friday, July 2, 2010, 2:06 AM


Right. Charge as you see fit.

 

Terry Farrell
 


On Jul 1, 2010, at 6:39 PM, tnrwim at aol.com wrote:



 



Non digital player pianos fall into the same category as squares for me. I like regulating grand dampers. I don't use clips on bridle straps. I don't mind tuning cheap spinets.

 

Terry Farrell

So should I charge extra to regulate grand dampers and tune the cheap spinet? When I mean extra, I mean more than my normal hourly rate. 

 

Wim
 

-----Original Message-----
From: Terry Farrell <mfarrel2 at tampabay.rr.com>
To: pianotech <pianotech at ptg.org>
Sent: Thu, Jul 1, 2010 2:14 pm
Subject: Re: [pianotech] business


Non digital player pianos fall into the same category as squares for me. I like regulating grand dampers. I don't use clips on bridle straps. I don't mind tuning cheap spinets.

 

Terry Farrell
 
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