[pianotech] Charging by job, or by hour?

[tnrwim at aol.com]

In  my  "Point  -  Blank"  Business class. 
I emphasize these words
 
  '   ''''''  CHARGE   FOR  WHAT YOU DELIVER  """  
 
   NOT FOR THE TIME IT TAKES TO DELIVER IT.

To a point, I agree. But on what do you base you charge to deliver? Do you just pick a figure out of the air and hope the customer says yes?

There are two reasons I have a chart of my work, based on how long it take me to do the work. First is to not cheat myself. I don't remember exactly how long it takes to do each job, so I have it written down. I look at the chart, and tell the customer it will cost $300 to replace a set of bridle straps. If she likes the price, we have a deal. If not, I know that I'm not going to loose money doing it for less. It is my choice to decide to reduce the amount, based on how hungry I am that week. 

The seond reason I use a chart is not to cheat my customers. When I quote Mrs. James $300 to replace the bridle straps, I want to make sure I quote the same figure to Mrs. Jones, because there is a chance that Mrs. James and Mrs. Jones are sister. If I quote Mrs. James $300 and Mrs. Jones $450, there will be questions I don't want to answer

Wim  






-----Original Message-----
From: JWyatt1492 <JWyatt1492 at aol.com>
To: pianotech <pianotech at ptg.org>
Sent: Wed, Jul 21, 2010 9:53 am
Subject: Re: [pianotech] Charging by job, or by hour?


Hello Tom and All.
 
 
    In  my  "Point  -  Blank"  Business class. 
I emphasize these words
 
  '   ''''''  CHARGE   FOR  WHAT YOU DELIVER  """  
 
   NOT FOR THE TIME IT TAKES TO DELIVER IT.
 
   Tom's EXAMPLE of learning at the convention, was not free.
 
It cost him time and money. He has a right to a return  on his 
investment.  
 
    When I am asked what reason do I give  a Customer for
raising my rates  I say I don't.  I  DON'T  NEED  A  REASON. 
 I raise my rates  WHEN  I  FEEL  LIKE  IT.
 
  THE  LAST  TIME  I PAID  $ 600.00  FOR  A  SET  OF TIRES
I FELT LIKE IT ----   SO  I  DID. 
 
  Stand like a man,  stand with  pride,  honor and  justice  ------
 Be proud of your profession ,,,,        you will be rewarded.      
                            ( Sorry Ladies )
 
Jack Wyatt RPT.
Dallas, Chapter 

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