[pianotech] Imagine

[tnrwim at aol.com]

This quote came from one of the articles I wrote about Appraising pianos. 

We have to keep, as it states in our Code of Ethics, the best interest of the client in mind. In other words, we need to look at a piano for what it can do for the customer. We need to look beyond our supposed capabilities, thinking we can fix anything, and ask, "is this piano really worth fixing"? We need to be able to say to our customers, "this piano is dead", regardless of what the customer thinks of the piano. The customer might not like what you said, but it is more ethical to tell the truth, than to let her continue to believe the instrument is worth restoring.  
s this piano really worth fixing"? We need to be able to say to our customers, "this piano is dead", regardless of what the customer thinks of the piano. The customer might not like what you said, but it is more ethical to tell the truth, than to let her continue to believe the instrument is worth restoring.  

Wim








-----Original Message-----
From: Ron Nossaman <rnossaman at cox.net>
To: pianotech <pianotech at ptg.org>
Sent: Thu, Nov 11, 2010 7:06 pm
Subject: [pianotech] Imagine



 wonder about the current thread on split bridge repair. Is it worth 
ixing or not? If so, wouldn't you make a new bridge? It's easier than 
ecapping in situ, and a real fix. The other options are, at best, 
esser approaches. I confess, I don't understand the attitude that the 
iano is absolute junk, but the owner wants it fixed, and has no money, 
o the tech should do the shabbiest repair possible to appease a 
ustomer who has no idea what the choices made actually mean, as long as 
he tech can make a buck doing it. Is there no line beyond which NO is 
he right answer? Can't we decline to do junk repairs on junk pianos as 
 matter of professional pride and ethics, or are these outdated 
oncepts when a check is to be had? I understand that we don't always 
ave the luxury of high level choice, but shouldn't we at least try to 
ppear to be possessed of professional standards to some degree? Or is 
t all just the chance to generate income, regardless of how? How does 
his serve either us, or our profession in the long run? I read all 
orts of whining that we aren't taken seriously as true professionals, 
nd we don't get the pay we deserve as such, followed by suggestions for 
epairs that anyone aspiring to professional status would, or at least 
hould, have nothing to do with.
Baffled, long and often,
on N

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech.php/attachments/20101112/d48d24c9/attachment.htm>