[pianotech] Fwd: RE: Higher Logic Contact Us Form

Paul T Williams pwilliams4 at unlnotes.unl.edu
Sat Mar 12 16:12:49 MST 2011


Chill out Duaine, and talk reasonably, friend. 

You know what get's the most attention?  A whisper...not screaming and 
shouting! That just turns everybody to find the "off switch".

Re-word your message and be calm, and more people will listen to you.

Words of wisdom from one who used to be there. This I learned from Public 
Administration 101 at Oregon State long long ago.  I slip sometimes, but 
then remember my old prof's demonstration of this, and it really does 
work.  I get far more progress and results here at UNL when I approach 
situations calmly, over yelling at the top of my lungs...Yelling doesn't 
work.  Actually, yelling will take you backward!....especially in a large 
public forum such as this.

I needed to say that, as my voice was starting to go up in volume over the 
last few weeks here, so: Thank you, Duaine for reminding me of what 
doesn't work!!!  :>)

Best,
Paul




From:
Duaine Hechler <dahechler at att.net>
To:
pianotech at ptg.org
Date:
03/12/2011 04:42 PM
Subject:
[pianotech] Fwd: RE: Higher Logic Contact Us Form



WOW - WOW - WOW !!!!!

YES, I'M GOING TO SHOUT - LOUDLY - UNTIL SOMEONE LISTENS......

BASED ON THE - I N T E R N A L - REPLY Rob MADE TO Andy -

ROB - DON'T GIVE A S--T ABOUT US !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

IF THE PTG DON'T DUMP THIS SOFTWARE - N O W - THEN SOMEONE NEEDS THEIR
HEAD EXAMINED - AND - "TECHS" GO FOR WHATEVER IDEA YOU WANT TO FOLLOW !!!!

-------- Original Message --------
Subject:                 RE: Higher Logic Contact Us Form
Date:            Sat, 12 Mar 2011 14:13:11 -0500
From:            Rob Wenger <rob at higherlogic.com>
To:              Andy Steggles <andy at higherlogic.com>,
"dahechler at hechlerpianoandorgan.com"
<dahechler at hechlerpianoandorgan.com>, sales <sales at higherlogic.com>



Why bother?

-----Original Message-----
From: Andy Steggles Sent: Saturday, March 12, 2011 7:57 AM
To: dahechler at hechlerpianoandorgan.com; sales
Subject: RE: Higher Logic Contact Us Form

I'll reply to this.

Cheers,

Andy

Author of ASAE's latest bestselling book: Social Networking for Nonprofits 
http://higherlogic.com/snfnp
-------------------------------
Andy Steggles
Chief Operating Officer & Social Strategist Higher Logic, LLC 
http://www.higherlogic.com andy at higherlogic.com t.
+1.202.559.7733 c. +1.917.664.7218
-------------------------------


-----Original Message-----
From: dahechler at hechlerpianoandorgan.com [
mailto:dahechler at hechlerpianoandorgan.com]
Sent: Saturday, March 12, 2011 3:34 AM
To: sales
Subject: Higher Logic Contact Us Form

From: Duaine Hechler Phone:
I am not a current member of the PTG and not in any position to make any 
decisions, although I am a "tech".
The new process that was put in place

IS NOT WORKING OUT

too many bugs
too many "techs" don't like it
response time is random and unpredictable no readily access to 
documentation my.ptg.org was down for some period of time
tonight was there a support contract ?
"techs" complain, its too difficult to learn on the fly

One tech emailed that he is - done - with both email lists.

ALREADY, One tech reported getting a VIRUS, locking up his PC - and - 
having to completely rebuild it.

Based on my personal exposure - your software needs to back to the drawing 
board.

AND MOVE TO LINUX !!!!!!!!

Currently, are over 50 MILLION - viruses for Windows !!!!!





-- 
Duaine Hechler
Piano, Player Piano, Pump Organ
Tuning, Servicing & Rebuilding
Reed Organ Society Member
Florissant, MO 63034
(314) 838-5587
dahechler at att.net
www.hechlerpianoandorgan.com
--
Home & Business user of Linux - 11 years


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