[pianotech] More Dues Paying Fiasco (Sigh.......)

[Encore Pianos]

Why would they assume that I or anyone else would not pay before the
deadline?  (I think that you are presuming too much here on their behalf).
And you have the cart before the horse here.  I paid before the deadline,
and received an auto-generated confirmation a few minutes later, all before
midnight 1/31/12.  I did not receive the letter until 2/4/12, although I
understand it was mailed on 2/2, a day and a half after I received my auto
generated confirmation.  My argument is with the process itself, and perhaps
software that is insufficiently developed to smooth the human - computer
interaction.   

 

And no, I have not contacted them, although I have made my payment.  It
remains my responsibility to do that (according to the letter I received)
and I will do that today.  Until I do that, I have been given no reason to
assume that the error has been caught on their part (despite the auto
generated confirmation of 1/31/12 and given that the letter contradicts the
confirmation of payment and explicitly tells me that the home office has not
received my payment), and especially considering HL's many foibles.  

 

If you are going to criticize me, then at least give me the courtesy of
reading what I have written carefully.  Then your criticism would at least
have some possibility of being accurate.  And, as with all Blame the Victim
responses, it entirely ignores the issues involved.  

 

And it wasn't the 11th hour - it took from about 9 PM to roughly 10 PM to
complete the process.  J

 

Will Truitt

 

 

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of William Monroe
Sent: Tuesday, February 07, 2012 7:14 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] More Dues Paying Fiasco (Sigh.......)

 

Will,  As Don said, you've got the confirmation, so what's the beef.  The
letter was generated with the assumption that you wouldn't pay prior to the
deadline.  THEN you made payment (effectively answering the letter).  So no,
you won't be dropped because you've contacted them and made payment. When
you take action in the 11th hour, funny things happen.

 

William R. Monroe

 

 

On Tue, Feb 7, 2012 at 5:34 AM, Encore Pianos <encorepianos at metrocast.net>
wrote:



Don:

 

Of course I do not expect them to call the post office and get it back.   

 

No, I cannot just throw it away.  The letter asks me to call the home office
if they have made an error, and correct it so that things will be properly
recorded.  I will do that today.  It's my job to make the effort to fix
their mistake.  (That's pretty familiar in these modern times we live in...)

 

It would be interesting, though, to find out what would happen if I did
absolutely nothing to correct this on my own and let it ride until the end
of the month.  Would their error go unrecognized and I be formally dropped
from the Guild, despite my confirmed payment?  If I were, that would be
fairly damning of the process software and otherwise.  

 

Will

 

  

 

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