<< Artists are generally polite, but when pressed, usually agree that the action is 'heavy and unresponsive' (I have the t/w numbers to support this, but won't bore you with them ... yet) coupled with relatively soft hammers. The challenge is to convince the generous donors of this instrument that further investment is necessary to bring out it's best. I'd like to intersperse my recommendations with 'official' Steinway and PTG bulletins. >> I don't know about official bulletins, but the normal Steinway treatment seems to be to soak the hammers in a 4:1 thinner/lacquer(and they don't really define "lacquer" in terms of solids, either), then begin your voicing from there. I have even heard "3:1" used to describe factory approach. A small hall sometimes makes large hammers too expensive,(from a touch perspective), so "heaviness" may be approached from the weight reduction direction while hardening the hammers addresses the "response" end of things. One thing to check for in Steinway hammers that haven't yet been fully baptized is to see that the core felt, right above the tip of the molding, is hard as a rock. If it is yielding at all, the piano will probably have weak projection. Good luck, Ed Foote RPT http://www.uk-piano.org/edfoote/index.html www.uk-piano.org/edfoote/well_tempered_piano.html
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