If you don't like humor (or this brand of it), the solution is simple, just as it is with any thread one doesn't find interesting -- which is the case for some people with virtually any thread -- don't read it. It's not as though a few whimsical posts preclude the more technical stuff. Anyone is free at any time to post more technical discussions. There are, however, days when nothing is posted, and it seems likely that this would be the case now, if not for the "laws" thread. This list isn't a "zero sum" space. Humor doesn't occupy space that otherwise would belong to technical expositions. And it's easy to identify what one considers to be an uninteresting thread and to skip over it. There is also often real information about dealing with customers lurking in humorous threads like these. For example, how does one deal with customers who receive last-minute phone calls or who vanish at the penultimate moment? Many of us face these issues on a daily basis. Ron was not kidding when he mentioned calling customers on cell phones while working in their house. I did that just last week when my customer had disappeared on a large-acreage property. I called him on my cell, and he drove in on his tractor from the fields (I waited for ten minutes). And I've had to handle customers who get involved in long phone conversations as I stand there twiddling my thumbs, as I'm sure many here have. I've become much more forceful in handling that than I once was, and it would be interesting to know what others think of my customer strategies. I'm saying that behind our jests here exist real-life business quandaries. I seriously think there ought to be a seminar on dealing with customer relations in prickly circumstances, because our livelihoods are, at least in part, dependent on how we handle these situations. You can be the most skilled technician in the world, but without a modicum of business skills, you're -- if you'll excuse my Latin -- screwed. (The livelihoods of those of us who often deal with the general public, that is. But perhaps people never do these things in South Dakota, Tim, so I have nothing to worry about when I move there ;-)? Best, Jeff O. ----- Original Message ----- From: "Alan Crane" <alan.crane@wichita.edu> To: "College and University Technicians" <caut@ptg.org> Sent: Friday, February 17, 2006 5:24 PM Subject: Re: [CAUT] New Laws > At 06:49 PM 2/17/06, you wrote: >>Any one else notice the overwhelming posting of "me too's". >>One of the differences between Pianotech and CAUT used to be >>the quality of posts, not the quantity. Not so anymore > > Well said, Tim!!! > Thank you! > Its nice to know I'm not the only one. > Actually, during this past week I have been giving serious > thought to bailing out of the CAUT list for CAUT just isn't as > useful as it used to be when one has to wade through all the > extraneous stuff. > Maybe I'm just too busy or something?!? :) > Hope all is well up there in SD. > See you this summer in Rochester if not in Boulder this April. > > Regards, > > Alan B. Crane, RPT > School of Music > Wichita State University > alan.crane@wichita.edu > _______________________________________________ > caut list info: https://www.moypiano.com/resources/#archives > >
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