Hi Jim, Regarding the policy we developed here at IC; I wrote the policy (with help form samples by Alan and others) and then asked the piano faculty to make suggestions and changes as they felt necessary. It was a pretty good experience for all concerned and now I have the complete backing of the piano faculty. It really helps. Regards, Don Don McKechnie Piano Technician Ithaca College dmckech at ithaca.edu 607.274.3908
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