[CAUT] Email Lists and Websites

Allan Gilreath, RPT allangilreath at bellsouth.net
Wed Mar 9 04:16:53 MST 2011


List members,

For the last 13 years, I have devoted large portions of my life to 
serving those in the Piano Technicians Guild. During that time, I've 
tried to cover every post that comes across Pianotech, CAUT or PTG-L (as 
well as other duties that had me at least gleaning information from, if 
not participating in, every committee list and other lists.) My posts 
have become rather infrequent given the other duties at hand but I still 
considered myself a participant in the lists.  I have nothing but 
admiration for Jack Reeves who started the original list at BYU as well 
as Andy Rudoff and Ron Berry who have devoted countless hours to keeping 
these things running.  As it is, these lists will continue at least 
through this year's Convention in Kansas City. The new web-based forums 
will also be in place.  What happens after that is up to the Board of 
Directors that will then be in place.  I say that not at all flippantly 
but know that the individuals currently in place, and any who are likely 
to find it in their hearts to serve, are quite aware of everyone's 
desires. I hope that by that time the obvious answers will be in place 
for best serving the membership as a whole.

Much input was sought from numerous individuals around the country, both 
list users and those who don't. I personally talked with older 
technicians, younger technicians, computer savvy ones as well as those 
who prefer to avoid them as much as possible. We even held a session 
during a class period at the recent WestPac 1 and I appreciate those who 
took the time to come and learn about what could be accomplished while 
remaining a bit surprised that some of those who were at the Conference 
but didn't take time to attend that session are criticizing on this list.

Many individuals put extensive amounts of energy into developing this 
program and it operates on numerous levels. The membership database was 
at a point where a decision had to be made. Some parts of our old 
website worked wonderfully while a few areas had difficulties.  Ron and 
Andy have both devoted extensive amounts of time to maintaining what we 
had but how much do we have to right to ask of individual volunteers? 
The approach was developed to devise a system to utilize technology 
rather than continuing to overburden both our volunteers and our staff 
and it seemed that we could provide a platform that can grow over time 
and adapt to a more collaborative process. After working with the new 
system a little, I've found it easy to organize into threads, post files 
and customize the site to some of my desires. Is it perfect? Far from it 
but I knew going in that it would grow, develop and change over time. 
There are many aspects to this system and most are working wonderfully.

PTG Presidents regularly lose sleep over matters concerning the Guild 
members whom they serve. I almost didn't go to the Boy Scout meeting 
last night, where I also serve as a leader,  with so much weighing on my 
mind.  Admittedly, I was feeling pretty bad that so much effort had been 
put into a project and the comments that were coming through from 
members and even non-members were quite so cutting of not only the 
effort but also individuals. When we have an organization that is 
member-driven, it seems to be that it should be based upon member-effort 
just as much.  Obviously, I have failed with a number of you in letting 
you realize how much input you have and how highly I have regarded your 
opinions, input and expertise.  The only reason I took time out of my 
schedule to try to answer questions recently was due to that desire to 
serve since I'm pretty severely back-logged in the shop after taking 
time away from work and family to attend NAMM, Mid-Year Board meeting 
and WestPac since the beginning of the year.

When I arrived at the Scout meeting last night, I was feeling pretty 
low. During the course of the evening, I saw realization hit a young man 
that he had been bullying. I also learned that one of our boys had tried 
to commit suicide because of a terrible family situation. This really 
put things in perspective to remind me that there are real things 
happening far more important than email rants or any petty problems of 
my own. I saw those boys not just pay lip service to the tenets by which 
they promise to live but actually try to put them into practice. When 
one of them let slip an inappropriate word, the entire Troop did 20 
push-ups.  My duty and my privilege is to serve them and to help them grow.

Ironically, I see people write derisively about "those in power" or "the 
powers that be." None of the positions in which I've served in PTG have 
ever been about that. Personally, I was not at a good point in my life 
to sacrifice the time nor was I totally willing. During the time period 
I mentioned at the beginning of this message, I started a new business, 
welcomed my son into the world, got through some of the worst economic 
times in my life and worked on growing a business while serving PTG and 
trying to keep my priorities straight on what I needed to do in life.

However, the recent lack of courtesy, respect or kindness have been 
overwhelming.   Some of the language used has been totally inappropriate 
and I'm ashamed to see it on what is supposed to be a professional 
discussion.  Little <grins> and such don't make up for cutting 
comments.  When comments such as those that have come across this list 
occur, they undermine that fabric of those to or about whom they're 
directed and also reflect very poorly on those who make them. The mob 
mentality that develops sometimes is a very negative aspect.  I'm 
supposed to have a thick "skin" in doing this job but this time that has 
proven insufficient when those whom I have respected and even thought of 
as friends act in such a manner. Ironically, there are people out there 
who actually think I'm paid to do this. To those who are considering, or 
even advocating, boycotts, signing off and such, you can rest assured 
that that is never the wish nor the desire of anyone leading PTG. My 
fondest hope is that all find what they're looking for.

On this first day of Lent, I'm going to try to follow the advise that 
was given to Peter and forgive not seven but seventy times seven since 
I'm personally experiencing thoughts that aren't entirely kind.  During 
this message, the usage of the word "I" occurred much more often than I 
like to see in anything from my pen. My apologies go out to anyone not 
involved for taking up the bandwidth and my apologies to everyone on the 
list for a non-technical post.  I'm signing off of all of these lists to 
get my heart in the right place regarding serving, leading and growing.

My best to all,


Allan
Allan Gilreath, RPT
Registered Piano Technician

President - Piano Technicians Guild
pres at ptg.org <mailto:pres at ptg.org>
www.ptg.org <http://www.ptg.org>
phone - 706 602-7667

-- 
PK

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