When is it enough?

[JIMRPT@AOL.COM]

In a message dated 2/26/99 12:03:58 PM, Karen wrote:

<<"Until:  the lady of the house decided she was cold upstairs
(piano is in lower level of a split) and she cranked the heat up.  The warm
air proceeds to blow all over the 3/4s tuned piano.  By the time I got
finished and started checking my work with my accutuner, it had already sunk
flat again.">>

Karen;
 One of the aggravating parts of tuning is that customers have absolutely no
idea how some simple innocent actions can effect our work............As the
professional on the scene it is our duty/job/obligation to see that they don't
do anything which will hinder our proper performance, after all they don't
think that what they are doing could "possibly" disturb your work :-)
  As I see it there are at least three ways to handle a situation such as you
describe, i.e. 
1. Do just what you did.
2. Finish tuning, do "normal" touchup and leave.
3. Ask the customer to turn the heat back off for the fifteen minutes that it
will take you to finish, explaining the reason for such request.
    3a. If after your explanation and request the customer declines to turn
the heat/air off, just finish tuning/touchup and don't worry about it. :-)

  Most customers will understand and appreciate your request..the ones that
don't, you might be better off without?
Jim Bryant (FL)