This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Hi Roger, Please DON'T come down off your 'high horse'. This business needs people who aren't afraid to stand up and call JUNK = by it's right name. It saddens me when I hear about pianos that were = made in the manner this technician describes. I have to wonder, when = some poor family buys this thing for their son or daughter, expecting it = to give a lifetime of good service, and a few years down the road their = 'piano tuner' is likely to be telling them they need MAJOR work done, = what does that say of the piano industry as a whole? In my opinion, it = drags us all down. Were I able to wave a magic wand over the piano industry, I would like = to see manufacturers, from the least to the greatest, not trying to make = them faster and cheaper seeing what 'corners' they can cut, but to make = them better and more solid in their construction. (Rant over now...) A little more on topic, if this piano is having problems with holding = tune, something that came to mind was that perhaps the pinblock could be = rocking back and forth on the flange. If that would be happening, the = repining wouldn't really solve the problem of the tuning not holding. = (But the tuning pins would be tight.) :-)? Good luck. Brian Trout Quarryville, Pa. btrout@desupernet.net -----Original Message----- From: Roger Jolly <baldyam@sk.sympatico.ca> To: pianotech@ptg.org <pianotech@ptg.org> Date: Thursday, June 24, 1999 12:40 AM Subject: Re: new piano pin replacement =20 =20 Hi Glenn, Firstly the dealer should insist that the piano be = returned, one quick letter from an attorney will usually solve the = problem. Most Lawyers will write a letter for $100 for a registered = client. Try and educate the dealer about the potential wrranty cost to him = down the road, as well as loss of reputation. It is very important that = you approach this in a non confrontational manner. Convince him that you = are very concerned about him and his clients. IF there is a pin block failure, doping or CA gluing the block will = be very temporary at best. IF the block is solid, a new piano should be hand reamed with a #3 = under sized drill bit and repinned to attain even torque. There is no = other short cut that i would consider ethical. This type of underhanded approach hurts us all, as a dealer I cringe = when I hear stories like this, as a technician and PTG member I feel we = should not be party to this type of deception to consumers. Now I have vented my spleen, and can come down off my high horse. Regards Roger =20 =20 =20 At 09:33 PM 23/06/99 -0600, you wrote:=20 =20 I have a situation and I need some advice. The small shop I do = work for sells Shuberts. Well, partially from my pleading, he decided = not to order any more. It seems he is stuck with the ones he has. One = in particular, and I talked about this one here a long time ago, will = not hold tune. I recommended he return it to the factory or = distributor. Of course he got a difficult time and it is still here. = The distributor (or factory rep, whatever) told him to get an estimate = from "me" for repinning it. I really don't want to get involved. The = pin torque varies wildly (I don't have a gauge - just feel) and the = angle of the pins changes dramatically. IF the pinblock is not split = anywhere I feel it needs reaming before repinning or else I feel the = problem will just exist again, only a little tighter. I've never done = this before. I've restrung two grands and neither involved reaming. I = don't know how well I can do replacing strings with "old" coils on them. = I've never done a vertical. =20 =20 I told him, after the second tuning, that I never wanted to see = that piano again. Now he wants me to repin a brand new piano. I was = taken back when he and the distributor wanted me to dope it. Now I = think if I do anything I would just rather hit the loose pins with CA = and the heck with it. I feel like an angry bee is chasing me! =20 =20 Any advice here? Feel free to throw out estimates numbers (in = private emails if that upsets the board). =20 Thanks,=20 =20 Glenn. =20 =20 =20 =20 Roger Jolly Baldwin Yamaha Piano Centre Saskatoon and Regina Saskatchewan, Canada. 306-665-0213 Fax 652-0505=20 ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/02/d1/87/14/attachment.htm ---------------------- multipart/alternative attachment--
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