Selling Parts

[John Ross]

Hi Ron,
I imagine that the third time with that Starr grand, you must have been
really
happy. Obviously the next two owners had not believed you, when you said
you did not rebuild it. Or they were trying to get their money back, and by
lying
they felt they had a better chance.
Sometimes the mind does play tricks, and people believe that, the few things
that you did to patch it up, was a rebuild. It sounds so much better to
their friends,
"oh, I just had my piano rebuilt", and after a while they believe it.
That obviously, was not the case with the Starr, it was pure and simple
fraud.
Anyone purchasing a piano, should request to see, an itemized bill of the
work performed.
Regards,
John M. Ross
Windsor, Nova Scotia, Canada.
----- Original Message -----
From: "Ron Nossaman" <RNossaman@KSCABLE.com>
To: <pianotech@ptg.org>
Sent: Sunday, September 10, 2000 10:38 AM
Subject: Re: Selling Parts


> >Now can you imagine, if I had not been hired to tune it, it would have
been
> >an example of how I supposedly replaced keytops. So I do not sell keytops
to
> >anyone to replace.
> >Regards,
> >John M. Ross
>
>
> Hi John,
> This has been a problem for me many times in the past when I took pity on
> someone and did patch work on some old beater to try to get them playing.
> Far too many times, the piano showed up later, owned by another person who
> was told that I had rebuilt it! It's probably a toss up. What you gain in
> good will, you lose in reputation. It's a glandular thing - do you feel
> like rolling the dice and trying to help, or not? Some caveats apply, may
> be too intense for some participants. Then there's the time I condemned an
> old Starr grand without doing a thing to it, only to condemn the same
piano
> three more times in the next year, each time hearing from the new owner
> how, since I had rebuilt it, I should get it working for them. For free,
> naturally.
>
> Ron N
>