> >I have a client, who bought their Grand Piano in South Africa. They have > >since moved to Oregon. This is a rather odd construction piano w/water > >pipe for pedal lyre columns! > Not Guilty, but I have seen a similar Yamaha with gold painted tubing/colums - original style as far as I could see. Brian Lawson, RPT Johannesburg, South Africa > Got a picture you can upload to the EGroup by chance? > > >It is a Yamaha. Would this piano be considered a Grey Market Piano? If so, > >then why should they be denied proper parts and service, just because they > >once lived in South Africa and LEGALLY PURCHASED it from a Yamaha Dealer? > >At present time, the piano does not have any problems, but if and when it > >does, what am I going to tell them? Somethings wrong with this picture! > >Any comments would be appreciated. > > This is just a personal observation, but I suspect there are two > differences here: "provenance" and warranty. This isn't just another > imported piano from an unknown practice room in Tokyo purchased from a > fly-by-night dealer somewhere. If it's still under warranty and the > original warranty reads "world-wide" they have to support the warranty. > > In addition, the piano still belongs to the original purchaser, so until > they sell it, it hasn't been on any shade of market at all, grey, black or > whatever. That being said, if it's off warranty I doubt Yamaha USA could > "support" the piano any more than Volkswagon USA would be able to support > an imported Mexican Beetle. > > An imported Mexican Beetle would be a good example of a "grey market" > product if it were possible to register them here. The State won't sanction > them because the serial numbers show they don't pass American safety > standards. Grey market pianos don't have "safety standards" as such, but > there are other standards such as moisture content when built that they > fail to meet, so the manufacturer won't sanction them. In both cases the > rules are designed to protect the consumer. > > That's my comment, anyway. I'd like to see that piano! > > John > > John Musselwhite, RPT - Calgary, Alberta Canada > http://www.musselwhite.com http://canadianpianopage.com/calgary > email: john@musselwhite.com http://www.mp3.com/fatbottom >
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