---------------------- multipart/alternative attachment In a message dated 2/2/02 5:04:18 PM !!!First Boot!!!, drpt@sk.sympatico.ca writes: > I suppose the ultimate in fairness would be to charge a hourly rate for all > service. The client that has a wonderful piano and wishes to have superior > service would end up paying less and the "once in a lifetime" folks would > pay a great deal more. > > The problem with this is that a customer won't know if you are really doing a lot of service for a fair hourly rate, or if yo are new to the business, and taking extra time to fix problems that a more experienced tuner can do in half the time. I had that happen to me once when I had my furnace worked on. The company sent out a new recruit, who took two hours to fix a problem. Later I found out the problem should have been fixed in about 15 minutes. Wim ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/c0/f8/a0/75/attachment.htm ---------------------- multipart/alternative attachment--
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