William, It shouldn't be as hard as is being described to take off the keyslip. All of the S&C pianos that we have seen have not been difficult at all to dissassemble. If you are having further problems you may want to contact the service department at Story & Clark. Story & Clark's phone number is 1-800-348-7340 and you should probably speak to John Omiatek. I hope that helps! Lanie Demers
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