David, This is a situation where there could be two sides to the story. You imply that the technician should have just gone ahead and done the extra work for nothing. I hate working for nothing, although I admit I make exceptions. In such a case I would have told the client that the piano was flat and that the dealer doesn't pay me for doing extra work (depending on the technician-dealer understanding). If the client wants to pay me, fine; I'll go ahead and do it. But I have had instances where the client wasn't around to ask, so then I have to decide myself what to do. Will the client get upset if I leave a bill for the pitchraise? These first-time service calls always eat up more of my time as I explain to the client what the piano needs, and of course I don't get paid for "explaining time," but I feel it pays off in the long run. Regards, Clyde David Andersen wrote: > I just followed up on a new piano, C7, that had been tuned > a week prior.... Guess what? The piano was 12-14 cents flat! > I couldn't believe it. Don't them machines tell ya whut pitch you > a-tunin' on? All I could figure was the dealer only paid him for a tuning, > and, by > gawd that's all he was going to do. Incomprehensible to me.
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