---------------------- multipart/alternative attachment >In a message dated 6/8/03 7:30:08 PM Central Daylight Time, >bigda@gte.net writes: > >>If piano dealers would only realize that their business would radically >>increase if they treated their clients, and their pianos, with basic >>respect, that people can feel when they're being jived, taken advantage of, >>and lied to, >>it would be great. >> > > >This message should come from the manufacturers. If manufacturers >would encourage dealers to hire quality technicians, and pay them >accordingly, and hire salespeople who treat customers with respect, >etc., everyone would come out a winner. > >I just bought a new car. At the end, the salesman asked us to fill >out a questionnaire put out by the manufacturer, which basically >asked us about the kind of service we got. We're supposed to fill >out the questionnaire about a month after we have the car, to make >sure it is in good condition. This is not only giving the >manufacturer an idea of how we were treated on the sales floor, but >also how the car was "prepped" when we got it. I remember the same >thing happening several years ago when I bought a new van. If found >out that the salesmen and the dealer get bonuses from the >manufacture if all answers were marked "right." > >Maybe if the piano manufacturers would do the same thing, maybe >dealers and salespeople would do a better job. > >Wim Exactly Wim, many of the contemporary makers do virtually no finishing off. If the dealer does nothing either, which is the usually the case, the instrument will be doomed to sound like a bucket-of-bolts forever, unless someone with half a clue happens to come by it at some future time. I've already been approached by dealers wanting to sell my pianos, but I've decided that I will scrutinize who represents us and who doesn't. The first test will be to check their service department's tuning, service and voicing standards. Any dealership who employs the usual half-price-quick-techs won't be eligible. I'm looking forward to getting to the stage when I can supply. Ron O. -- _______________________ OVERS PIANOS - SYDNEY Grand Piano Manufacturers Web: http://overspianos.com.au mailto:info@overspianos.com.au _______________________ ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/9d/92/60/33/attachment.htm ---------------------- multipart/alternative attachment--
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