This piano was purchased from a now defunct dealer from 150 miles north of here. The dealership is still alive and kicking in that area but closed their store in this area .............. and state. I've tried numerous times to call that dealer but they don't seem to ever answer their phones in person. I could leave a message I suppose but I'm curious if there is a local option before I go that route. Lar At 01:55 PM 11/24/2003 +0900, you wrote: >Dear Mr. Larry Fisher, > >Thanks your e-mail. > >Regarding the warranty, please contact the local dealer which your >customer bought the Niemeyer piano. >It would be more convenient and easier for you to get the replacement >parts from China factory. > >Any question, please let me know. > >Best regards, > >Paul Cho - Managing Director >Pauls Inc > >----- Original Message ----- >From: "Larry Fisher" <larryf@pacifier.com> >To: <paulsinc@niemeyerpiano.com> >Sent: Sunday, November 23, 2003 1:11 PM >Subject: warranty parts > > > > I am a piano technician and I have a customer that has a Niemeyer piano > > that needs some bass strings. The piano is less than 5 years old. The > > bass strings were "noisey". > > > > What is your policy regarding warranty parts replacement? > > > > serial number A10272 string numbers (note A25) #34 & #35 and (note D30) > #44 > > & #45 > > > > Larry Fisher RPT > > specialist in players, retrofits, and other complicated stuff > > Vancouver 360-256-2999 USA > > Larry Fisher RPT specialist in players, retrofits, and other complicated stuff Vancouver 360-256-2999 USA
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