answer cell phone in customer's homes?

Mike McCoy mjmccoy at usa.com
Sat Aug 19 07:01:28 MDT 2006


I have young kids, so my cell goes everywhere, I can't miss a call from 
a babysitter or school. I keep it on vibrate and if it goes off I check 
the number, even if I'm talking to a customer, and ignore it if it is 
not kids related. The potential customers that run down the list in the 
phonebook price shopping are not the customers I want anyway, and they 
won't select me based on price so I would need to go through the whole 
"value of PTG/RPT speech" and I don't do that in a customers home.

Mike

David Nereson wrote:
>
> Do you guys and gals answer your cell phone in customer's homes?  I 
> just couldn't bring myself to do it.  They might come running into the 
> room to see if I'm calling them to the piano to point something out, 
> only to discover I'm conversing on their nickel (at least, that's how 
> they might see it if I'm charging by the hour).  But if you don't 
> answer before the 3rd ring these days, instead of leaving a message, 
> people just call another tuner.  How can you concentrate on a tuning 
> if you're answering the phone and making appointments in other 
> people's homes?
>
>             --David Nereson, RPT  
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20060819/234d7be3/attachment.html 


More information about the Pianotech mailing list

This PTG archive page provided courtesy of Moy Piano Service, LLC