Problems with new Steinways

[Andrew and Rebeca Anderson]

Dale,
Yes.  Sounds like a new B I recently encountered.  Had to fix the 
dampers before I could tuned it.  Played like an overloaded Mack 
truck.  Seems that when Steinway passed finishing pianos to dealers 
they made themselves vulnerable to this.

Andrew

At 11:44 PM 12/2/2006, you wrote:
>   Hi all
>   I don't get out in field much but I have seen two new Steinways 
> recently year.  One is a new L & the other a New O.  I saw the O 
> last week. Really quite a nice sounding piano.
>     I've laid my hands on probably hundreds of Steinways of all 
> vintages & not expereinced glide bolts so loose they were wobbling 
> & turnable by hand.  Also they were about three cranks from being 
> in touch with the key bed which seems to be par for the course. The 
> damper up stop rail is all the way down on the screws & the dampers 
> are still over traveling a mile. The clients biggest concern though 
> is Bass dampers that won't shut off.  After tweaking futzing & 
> lightly bending they were improved only slightly.  Primarily it was 
> notes 11 thru15 but on forte blows they were all slow to shut off, 
> with a very nasty over ring.  After further examination I found 
> they no longer employ the use of damper return springs. IMO this is 
> a mistake & a pain for any tech trying to achieve really quick shut 
> off.  Regulation was in need but not desperate
>   The L had so many false beats in the top capo sections that it 
> was not possible to tune cleanly.  Glide bolts a mile off & keys 
> bouncing like a spring board. etc etc.
>   Are you guys seeing similar things & is any one having success 
> getting a response from the warranty department.
>   I have more to say regarding this but want to hear your feed back.
>   Thanks
>   Dale Erwin
>   By the way I secured  a copy of the warranty & the wording is so 
> nebulous I can't tell it covers any thing
>
>Dale Erwin--Piano Restorations
>Modesto, Ca.
>Shop 209-577-8397
>cell 209-985-0990
>Web site <http://www.erwinspiano.com/>http://www.Erwinspiano.com
>Restoration & Sales of
>Steinway & Sons plus other fine pianos.
>Custom made soundboards by design

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