Baldwin pedal saga continues

[Greg Newell]

Michelle,
         Have you seen this thing yet? Can you better describe 
"mushy"? Seems we need a little more to go on.

Best,
Greg Newell



At 08:45 AM 12/17/2006, you wrote:
>Hi everyone.  I sure hope you can help with this issue.  I e-mailed 
>a couple of days ago but haven't heard any suggestions.
>
>The customer complaint (college piano professor, home piano) is a 
>"mushy" sustain pedal on a Baldwin grand.  I've since found out that 
>she's had TWO nationally known techs look at it with no positive 
>results.  And she thinks the newbie is going to fix it?  =)   She's 
>really pleased with my tunings however so I want to try and help her.
>
>Any suggestions?  Thanks very much in advance.
>
>Michelle Smith
>Bastrop, Texas

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