good news, Tom. But there is an aspect still not discussed: loose pins on a new piano? How come?? How is it possible with modern multiplex pinblocks?? Gregor >From: Tom Sivak <tvaktvak at sbcglobal.net> >Reply-To: Pianotech List <pianotech at ptg.org> >To: pianotech <pianotech at ptg.org> >Subject: loose ethical pins update >Date: Sat, 30 Dec 2006 16:21:57 -0800 (PST) > >List > > I was able to catch the head technician in at the shop today and all is >well. > > It really helped to hear all your advice and I think it helped me to get >my head on straight, if I may use an outdated cultural catchphrase. > > I related my experiences with the piano to the head tech and he said he >would contact Steinway on Tuesday and find out how they would like to >respond to this issue. (He thought they might replace the piano, or >perhaps repin it.) I told him I wouldn't be offended if he wanted to send >another tech out there for a second opinion but he felt the torque readings >were low enough to warrant action. > > I want to say further, just to balance the issue out, that this is the >only Essex I've ever found with low pin torque. The most common problem >I've found with Essex grands is the occasional leaking damper. I've been >called on to tune about 40 of these over the last couple of years and like >most Asian pianos, they have a very clear tone and are easy to tune. Sure, >I prefer when they send me a new client with a Steinway B, but heck, out of >all the pianos I tune, these Essexes would be closer to the top of the list >than the bottom. (OK, so I have a lot of Janssen spinets and Betsy Rosses >in my clientele!) > > Furthermore, the local dealer of which we discuss usually has a >comprehensive new piano prepping procedure. I know because I have prepped >many of the pianos there over the past few years. This huge sale cleaned >out their entire inventory and new pianos were coming right out of the box >and into the customer's homes. This is not normal procedure, but that's >how a piano like this got to be in a customer's home. > > I look forward to writing to you all again to say that the issue has >been settled and either the customer has a new piano or a new pinblock. >And that the dealer hasn't blackballed me! > At this point, I have little doubt that I will be able to send that post >to you all at some point. > > Thanks again for your input, > Tom Sivak > Chicago _________________________________________________________________ Don't just search. Find. Check out the new MSN Search! http://search.msn.click-url.com/go/onm00200636ave/direct/01/
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