"Quiet"??

[Michelle Smith]

I've had the same problem with people assuming that the ETD is doing the
work.

When I first get to the customer's piano, I take a quick look at the
situation and then explain to them the basic process, how many times I will
be going through the piano (so they're not surprised when I seem to start
over again), and about how long it will take.  I then tell them that a quiet
environment is helpful and that during the last pass (unisons), I will need
it to be really quiet.  I've found that a little education goes a long way.
Of course the maid, plumber, construction worker really couldn't give a
hoot!

Happy tuning,

Michelle Smith


-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Conrad Hoffsommer
Sent: Wednesday, September 13, 2006 1:54 PM
To: Pianotech List
Subject: Re: "Quiet"??

At 02:25 PM 9/13/2006 -0400, you wrote:
>Greetings
>
>        I have actually had people in the same room watching TV while I 
> tune!!!. Now I REEEEly wonder: are they this unmindful of what is 
> actually transpiring?  Anyone with average intellegence can figure out 
> that the tuner gotta hear what he is doing!!!!! Right? What is it with 
> these people?  A person cant be that ignorant, can they?
>
>JUlia


Unfortunately, them can be and them am.  Ignorant is the most charitable 
description.

Using an ETD , I fear, sometimes makes it worse. They see that and assume 
that _IT_ is doing all the work. After all, they've seen the auto mechanics 
plug in their diagnostics, punch a few buttons and PRESTO!, _it's_ tuned up 
(or at least, the "check engine" light is out).






Conrad Hoffsommer

All I ask is a chance to prove that money can't make me happy.