this property is condemned...what would you have done?

[John Ross]

I wouldn't consider the tapping in, a fix for a new piano.

John M. Ross
Windsor, Nova Scotia, Canada
jrpiano at win.eastlink.ca
  ----- Original Message ----- 
  From: David Ilvedson 
  To: pianotech at ptg.org 
  Sent: Thursday, September 21, 2006 12:53 PM
  Subject: Re: this property is condemned...what would you have done?


  Dave,



  Can't you tell us the brand?   I take it tapping in a tuning pin did nothing?   If an identical piano can be exchanged, you can probably fix it in the store...

  David Ilvedson, RPT
  Pacifica, CA 94044





------------------------------------------------------------------------------
  Original message
  From: piannaman at aol.com
  To: pianotech at ptg.org
  Received: 9/20/2006 8:33:41 PM
  Subject: Re: this property is condemned...what would you have done?


   Yes, it's brand new.  IMHO, exchanging it and letting the manufacturer deal with any possible repair/destruction is the right thing to do.  The wheels are in motion.

  Dave Stahl




   
  -----Original Message-----
  From: davidlovepianos at comcast.net
  To: pianotech at ptg.org
  Sent: Wed, 20 Sep 2006 8:22 PM
  Subject: RE: this property is condemned...what would you have done?


  New piano?  If so, it should be exchanged.  

  David Love
  davidlovepianos at comcast.net
  www.davidlovepianos.com 
  -----Original Message-----
  From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of piannaman at aol.com
  Sent: Wednesday, September 20, 2006 7:36 PM
  To: pianotech at ptg.org
  Subject: this property is condemned...what would you have done?

   Just got home from a client's home.  She just purchased a piano around 3 months ago, and I was contracted by the store to do a warranty tuning.  While raising the pitch, I noticed a couple of loose tuning pins...then another, another, another, etc.  All along the bottom row of pins.  

  I called the owner of the store--a good friend of mine, btw--and told him that the piano should be returned to the factory in exchange for a sound instrument, as it is structurally unsound, and that any repair done to it would be unsuitable to undertake in the customer's home.

  What thinketh y'all?  



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