Alan, you live a very sheltered life> :>) James Grebe Piano Tuning & Repair Member of Master Piano Technicians. Registered Piano Technician of the Piano Technicians Guild for over 30 years. "Member of the Year" in 1989 Creator of Handsome Hardwood Caster Cups, Piano Benches, Writing Instruments,Table Timepieces (314) 608-4137 1526 Raspberry Lane Arnold, MO 63010 Researcher of St. Louis Theatre History BECOME WHAT YOU BELIEVE! pianoman at accessus.net Jimpianowood at yahoo.com ----- Original Message ----- From: "Alan Barnard" <tune4u at earthlink.net> To: <pianotech at ptg.org> Sent: Friday, April 13, 2007 5:09 PM Subject: What's the psychology of this? I have had only a handful of "no shows" or "stand me ups" on appointments over the years and those, invariably, are in-home tunings (or other service) for dealers, not new customers who called me and certainly not my regulars. Why is that? Alan Barnard Salem, MO
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