In a message dated 2/5/2007 3:23:09 P.M. Eastern Standard Time,
service at pianosd.com writes:
I phoned Y.C.A. last week, and received a reply phone call from someone
there.
I have a customer in a neighboring town with a Young Chang grand that
had what I perceived to be the expanding bracket problem. Since it was the
first time I had seen it I wasn't sure, but I explained the concept to him and
when I finally got the action out of the piano (no simple task), discovered
that a couple of the brackets had cracks along the screw holes. I showed them to
him but told him I had heard there were difficulties getting the parts. He
had me show him what information he needed to order the parts, model number,
serial, part name and said he would have the parts in a few days. I had a
private "yeah, right" moment and told him to call me when he got them.
He called me in less than a week and said he had the parts. I am going
to put it together next week. He told me that he is Korean so he made whatever
calls to Korea he needed to and got the parts overnighted (which turned out
to be 3 days). If you like, I will ask him how he did it and find out whether
it is a fluke, a cool strategy, or if he knows somebody on the inside (or
maybe the dark side). Actually, I had better wait and find out whether he got
the right parts... could be important.
John Stroup
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