Young Chang update

[Aart in America Piano Services]

Hello John.

Any "inside information" by your Korean client to obtain YC brackets 
would be greatly appreciated.  The lack of responsiveness and 
accountability by YC is unbelievable.  If I ran my business this way, I 
wouldn't have a business.

Thanks and Best Regards,

Aart Markenstein

Aart in America Piano Services
Hoboken, N.J.  07030
201 406 2594
aartinamerica at optonline.net


On Feb 7, 2007, at 7:58 AM, Pianofxrguy at aol.com wrote:

>
> In a message dated 2/5/2007 3:23:09 P.M. Eastern Standard Time, 
> service at pianosd.com writes:
>
>> I phoned Y.C.A. last week, and received a reply phone call from 
>> someone there.    I have a customer in a neighboring town with a 
>> Young Chang grand that had what I perceived to be the expanding 
>> bracket problem. Since it was the first time I had seen it I wasn't 
>> sure, but I explained the concept to him and when I finally got the 
>> action out of the piano (no simple task), discovered that a couple of 
>> the brackets had cracks along the screw holes. I showed them to him 
>> but told him I had heard there were difficulties getting the parts. 
>> He had me show him what information he needed to order the parts, 
>> model number, serial, part name and said he would have the parts in a 
>> few days. I had a private "yeah, right" moment and told him to call 
>> me when he got them.
>>
>     He called me in less than a week and said he had the parts. I am 
> going to put it together next week. He told me that he is Korean so he 
> made whatever calls to Korea he needed to and got the parts 
> overnighted (which turned out to be 3 days). If you like, I will ask 
> him how he did it and find out whether it is a fluke, a cool strategy, 
> or if he knows somebody on the inside (or maybe the dark side). 
> Actually, I had better wait and find out whether he got the right 
> parts... could be important.
>
>  
>
> John Stroup
  
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