Noisy Yamaha Strings

[Alan R. Barnard]

Your dealor has some combination of these:
1. He is uninformed, and likes being ignorant.
2. He has a concrete mind (all mixed up and permanently set).
3. He is an idiot (jerk, ... insert word of choice).
4. He doesn't sell Dampp-chasers so doesn't want customer to think his precious babies every need such a thing.
5. He likes to keep techs "in their place" and make us look like chumps.
6. He is a a former Steinway dealor/rep, a former lawyer/politician, or somehow else has learned to be an arrogant blowhard (maybe through home study).
Alan Barnard
Salem, MO
Joshua 24:15






Original message
From: "Patrick Poulson" 
To: "Pianotech List" 
Received: 02/15/2007 2:24:31 PM
Subject: Re: Noisy Yamaha Strings


Hello All: Still on the Yamaha grand at issue, the one with the noisy strings. Now it turns out that the Yamaha dealer is telling my customer that installing a Damppchaser system on the piano will ruin it, and should never be done under any circumstances. Anyone know what Yamaha's official policy is on Dampp-chaser usage?
Thanks again,
Patrick C. Poulson
Registered Piano Technician
Piano Technicians Guild
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