Paid for pitch raises

[Mike Kurta]

    John, you are correct in your analysis of both ends of the customer spectrum.  However in my experience both these examples represent about 5 percent each of the total customer base.  The vast majority are plain folks that either play at home or have a child or children who play.  They are easy to deal with, want a fair shake and will likely have you back the next time.  
    Mike Kurta
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