Noisy Yamaha Strings

[Cy Shuster]

Just a different angle on this situation: one assumes that this offending sound has been on the piano from Day One.  I can see Yamaha's point, that if the sound is typical for them, then it's not a warranty issue.  In fact, another customer might make the reverse argument if their Yamaha doesn't sound as expected.

--Cy--
  ----- Original Message ----- 
  From: Patrick Poulson 
  To: Pianotech List 
  Sent: Thursday, February 15, 2007 1:20 PM
  Subject: Re: Noisy Yamaha Strings


  Hi Terry: I suppose this could be a longitudinal mode issue, but in a sense that is not to the point. The customer wants the offending sound cured, and I am in accordance with John Delacour in that the only real cure is to chuck the Yamaha strings and replace them with some higher quality ones. Of course Yamaha will not cover this cost of this, or even the Pitch-Locks. 
  Patrick C. Poulson
  Registered Piano Technician
  Piano Technicians Guild
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