Courtesy Call

[Greg Newell]

Paul,

                “Thank you for using us in the past. We were pleased to be
of service. Please keep us in mind for your future piano service needs.”

 

Greg Newell

Greg's Piano Forté

www.gregspianoforte.com

216-226-3791 (office)

216-470-8634 (mobile)

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Floridapianosvc at aol.com
Sent: Sunday, April 13, 2008 9:51 AM
To: pianotech at ptg.org
Subject: RE: Courtesey Call

 

Hello,

 

I believe that it is up to the discretion of the tuner to remind the client
of an appointment that is already set up in the books, 6 months or 1 year.

 

The question remains:  How would you word the phone call reminding existing
clients that a year has gone by and it is time to tune the piano.... 

 

Of course they will say, "It does not get played" or "I have no money", what
then do you say?

 

Paul





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