Hello, I believe that it is up to the discretion of the tuner to remind the client of an appointment that is already set up in the books, 6 months or 1 year. The question remains: How would you word the phone call reminding existing clients that a year has gone by and it is time to tune the piano.... Of course they will say, "It does not get played" or "I have no money", what then do you say? Paul **************It's Tax Time! Get tips, forms and advice on AOL Money & Finance. (http://money.aol.com/tax?NCID=aolcmp00300000002850) -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080413/17332fdc/attachment.html
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